MTN recounts challenges MoMo business had in 2022

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The Chief Executive Officer of the MTN Mobile Money Limited, Shaibu Haruna says MTN Mobile Money business encountered numerous challenges in 2022 due to the introduction of E-levy and current economic challenges of Ghana.

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MTN Mobile Money Limited CEO, Mr. Shaibu Haruna

He also said MTN customers encountered challenges in accessing their MoMo wallets during the sim barring exercise.

These challenges, according to him, have created a lot of pressure on the entire mobile money business.

Mr. Shaibu Haruna made the remarks at an award ceremony to reward agents, merchants and MoMo agents operating within the western and Central region of Ghana over the weekend in Takoradi.

The award was to recognize the sacrifice, dedication and hard work agents towards the growth of MoMo business in the South-West sector.

The award winners received citations, digital television sets, smartphones, laptops, CCTV cameras, motorbikes and electronic cash as prizes.

Read Also: Make MTN MoMo the preferred digital payment platform in Ghana – MTN MML CEO tells agents

Mr. Shaibu said that, this year’s awards are more rewarding because of the unique challenges the industry encountered.

The MML CEO who was optimistic noted that, the future for MoMo business looks bright, despite the varying challenges the industry is faced with.

“It is particularly important, that as partners in the business, we keep engaging and respecting the rules of engagement to succeed.”

He urged the stakeholders to reflect on the successes and lessons and look ahead, taking into consideration the increasing opportunities mobile money presents to Ghana’s socio-economic development.

He, therefore, noted that the company is counting on the unwavering support of its stakeholders to continue building on the successes and strides the company have made in the coming years to make MTN MoMo the next preferred digital payment in Ghana.

 

Source: Ghananest.com/Matthew O. A. Dadzie

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